You've experienced the Veloz Difference throughout our homebuilding process, but our promise of exceptional customer service extends after closing. Our comprehensive warranty will keep you confident in your home purchase, with coverage that gives you peace of mind, on quality construction you will be proud of for years to come.
To ensure your Veloz home is built to our meticulous standards, we arrange two-prescheduled warranty visits during your first year of homeownership. We will contact you 1 month and 11 months after closing, to make sure the quality and dependability of your home is never a concern.
We are fully committed to making sure your warranty needs are addressed. Our Home Service Plan outlines the types of warranties that will cover you for the specified duration:
• 1-year warranty that we call "bumper to bumper" coverage. In the first year, we guarantee our materials and workmanship. And the best part is: there's no need to call a toll-free number to get service from a third party. Instead, you simply call us.
• 2-year Leak Protection Plan that covers your heating, air conditioning, electrical and plumbing systems, and certain types of water filtration and internal leaks.
• 5-year Limited Veloz Homes Warranty that covers the structural elements of your home.
You may also contact a customer service representative after hours for emergency warranty service, to cover you in the event a warranty concern arises that just can't wait. It's easy to own a Veloz home knowing we have you covered.




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